Terms of service

1. Who we are

This website is operated by PAGINITINERANTE LDA, tax number (NIF) 518861341, registered office at Rua São Sebastião da Pedreira, 150, 1050-209 Lisbon, Portugal, trading under the WayCoffee brand. Contact: comercial@waycoffee.eu.

2. Acceptance

By browsing and buying on this website, the customer accepts these terms. If you do not agree, please do not place orders.

3. Orders and contract

The display of products on the website is an invitation to contract. The contract is concluded when we confirm the order by email. We reserve the right to refuse or cancel orders in case of stock unavailability, an obvious pricing error or suspected fraud, with a full refund of the amounts paid.

4. Products

Products are specialty coffees, whole bean or ground, in the formats and weights shown on each page. Images are illustrative and there may be minor differences in the packaging.

5. Prices and payment

Prices are in euros and include VAT at the legal rate in force. Shipping costs are shown at checkout before you complete the purchase. Payment is processed through the methods available at checkout.

6. Delivery

Delivery times and conditions are set out in the Shipping policy.

7. Right of withdrawal and returns

Consumers may exercise the right of withdrawal under the conditions set out in the Returns and refunds policy.

8. Customer account

If you create an account, you are responsible for keeping your credentials confidential and for actions carried out with your account.

9. Intellectual property

The texts, images, logos and other content on this website belong to PAGINITINERANTE LDA or their respective owners and may not be reproduced without permission.

10. Liability

We are not liable for damages resulting from misuse of the website, technical failures beyond our control or acts attributable to third parties, without prejudice to consumers' statutory rights.

11. Complaints and disputes

We provide the electronic Complaints Book (Livro de Reclamações) at www.livroreclamacoes.pt. In the event of a consumer dispute, the consumer may turn to an alternative dispute resolution body. More information at www.consumidor.gov.pt.

12. Governing law

These terms are governed by Portuguese law. Any dispute will be submitted to the competent Portuguese courts, without prejudice to the consumer's right to bring proceedings before the courts of their place of residence.